Scheme Content

Broadband Service Provider Broadband Service Annual Fee
Netvigator 200M Home Broadband $1,056
1000M Home Broadband $1,320
  • A wireless router will be provided and installed by the service provider. (The wireless router has to be returned after service termination.)
  • Contract Period: 3 years
  • One-time free broadband relocation

Applicant can submit application at the assessment centres. For the related application form, assessment centre list and general terms & conditions, please visit Scheme website: www.weborganic.hk

 

Hotline Service

Hotline: 2922 9250
Service hours: Monday to Saturday, 10:30 am – 7:30 pm (except public holidays and Sundays).
Email:[email protected]
Applicants can contact WebOrganic by email or hotline for enquiry on service details, application procedures, and reservation for broadband installation, etc.

 

Application Eligibility

Applicant must fulfill ALL of the following criterion:

  • Hong Kong residents, AND
  • aged 65 or above, AND
  • living alone or living with eligible elderly, AND
  • under the Comprehensive Social Security Assistance (CSSA) Scheme OR Normal/Higher Old Age Living Allowance (OALA) OR Old Age Allowance OR Normal/Higher Disability Allowance (DA)

 

Application Method & Procedure

Applicant can submit application at the assessment centres. For the related application form, assessment centre list and general terms & conditions, please visit the Scheme website: www.weborganic.hk

Scheme applicants are required to bring all the supporting documents to the Assessment centres in the corresponding districts, in order to get the “membership and service application form”. After filling in the form, applicants need to submit the forms with all supporting documents to Assessment centre for review process.
After verification, successful applicants will receive a “Payment Advice”.
Applicants should process the payment within 7 days and send the payment
proof to WebOrganic by email ([email protected]), Whatsapp(5392 2736) or Fax (2922 9208).
Upon collection of all document and payment record, WebOrganic will contact the applicant within 5 working days for reservation of broadband installation.

Supporting documents

When submitting the application, apart from the “membership and service application form”, applicants or his/her agent should show the HKID card or its copy of the service applicant and the eligible elderly living with the applicant, for verification, and submit the following valid supporting document copies.

Current recipients of the Comprehensive Social Security Assistance (CSSA)
  • Notice of Consent on Application under Comprehensive Social Security Assistance1 issued by the Social Welfare Department
  • Residential address proof issued within the last 3 months 2
Current recipients of the Normal/Higher Old Age Living Allowance (OALA)
  • Notice of Consent on Application of Normal/Higher Old Age Living Allowance1 issued by the Social Welfare Department
  • Residential address proof issued within the last 3 months 2
Current recipients of the Old Age Allowance
  • Notification of Old Age Allowance1 issued by the Social Welfare Department
  • Residential address proof issued within the last 3 months 2
Current recipients of the Normal/Higher Disability Allowance
  • Notice of Consent on Application of Normal/Higher Disability Allowance1 issued by the Social Welfare Department
  • Residential address proof issued within the last 3 months 2

1 Applicants who cannot provide the related document proof, please provide the hardcopy of the related bank passbook – the first page with the account holder name and the allowance records in recent 3 months. For the allowance reference, please refer to the website of Social Welfare Department(https://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_socialsecurity/)
2 WebOrganic only accepts the following documents as the residential address proof (valid within 3 months), and does not accept Post Office Box Address:

  • Bills or invoices issued by utility companies (water, electricity, towngas or domestic piped liquefied petroleum gas (LPG) suppliers (NOT including domestic piped LPG operators))
  • Landline telephone, mobile phone, paid TV, Internet service bills
  • Statements or correspondence issued by banks, licensed money lenders, insurance companies or Mandatory Provident Fund (MPF) Approved Trustees
  • Valid and “stamped” (for stamp duty) tenancy agreement with rental bill/ invoice/ receipt issued within the last 3 months
  • Notice of Public Housing Allocation issued by the Hong Kong Housing Authority / Hong Kong Housing Society

 

Application Form

 

Scheme Video

社聯頻道-「有機上網」寬頻連繫社區 安心居家安老 (2019年8月1日)